1.
Discussing the assignment
Listen well and share improvement suggestions to add quality or save time and money
HCM 10-step process
DM and Fulfilment projects at HCM go through a
10-step process to ensure that all the details are correct, the quality of the components used has been checked and approved, and we keep a sharp eye on whether the deadline is coming under pressure and we need to find a way to gain time to meet our commitments.
Unburdening the client
The HCM 10-step process ensures that both you and our team are quickly properly informed about the quality and progress of the job. HCM informs clients proactively, so they never have to worry about progress. We ensure that the assignment is closely monitored.
Control of quality and critical process steps
Our treatment starts with listening and thinking along. Relies on structured information and communication about the critical steps in the treatment process. Provides visual inspection and reporting of the various components and the final result, which we always submit to the client for approval. Finally, we share logistical information about delivery - when it was delivered where and to whom. So that no misunderstandings can arise about that either.
HCM 10-step process
2.
Working out the assignment
Send debriefing to client for approval, including budgets schedule
3.
Updating HCM Portal
Checklist items, critical dates and all current communication about the job is available online in the HCM Portal
4.
Schedule receipt of components or produce printed materials, envelopes and packaging
Actively monitor critical data; photograph all components upon arrival and share with client for approval
5.
Assignment production
Quality control business office, photograph models and share with client for approval
6.
Develop Plan B
When deadlines are under pressure - create plan B and coordinate with client
7.
Send photos of the models for approval
Approve client for shipment - register in HCM Portal
8.
Agreement client - send
Logistics scheduling, shipping and delivery receipt sharing with client
9.
Completing assignment
Evaluate process and identify areas for improvement
10.
Evaluation
Add to the HCM portal as a reference for future projects